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Customer Service

Overview

Once you switch your electricity and gas to Frontier Utilities, you will appreciate the effort we put into our service. Whether you need assistance with your account or simply have a question, our trained Customer Care Representatives work hard meet all your needs. Give us a call, send us an email or try our online chat.

Live Chat Support

Sign Up For New Service:

1-877-208-7636

General Customer Service

Phone: 1-877-208-7636
Hours: 9am – 6pm EST Monday – Friday

Email: info@frontierutilities.com

24 Hour Emergency Contact

In the event you experience an electrical or gas problem, call your local distribution company for assistance. If you have any questions regarding your service area, give us a call at
1-877-208-7636.

Con Edison Company of New York

Electrical Emergencies:

Gas Emergencies:

  • Phone: 1-800-75-CONED (1-800-752-6633)

National Grid Upstate NY

Electrical Emergencies:

Gas Emergencies:

  • Phone: 1-800-892-2345

National Grid Metro

Electrical Emergencies:

Gas Emergencies:

  • Phone: 1-718-643-4050

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5161 San Felipe, Suite 320 | Houston, TX 77056
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